FAQ'S
HOW DO I BOOK A CLASS?
You can book using our free Bike2thebeat app for iOS and Android or through our website at bike2thebeatstudios.com.
HOW FAR OUT CAN I BOOK MY CLASSES?
Classes go live for the following week on Sundays at 4pm.
HOW EARLY SHOULD I ARRIVE TO CLASS?
Please arrive 10-15 minutes before class so we can go over class and help you set up.
DO YOU HAVE SHOWERS?
We do not currently have showers.
WHAT IF I'M ON THE WAITLIST?
If a spot opens in a waitlisted class at least 1 hour before class time, the system will automatically enroll the member and send an email confirmation. The 12-hour cancellation policy applies to all waitlist-confirmed reservations. Members are responsible for monitoring their waitlist status and may remove themselves anytime prior to confirmation.
DO I NEED SPECIAL SHOES?
Yes! Our bikes are compatible with both Look Delta and SPD cleats. We have shoes available to rent if you do not have your own.
DO YOU HAVE WATER?
Yes! We have bottled water for sale, as well as a water machine to fill up your bottle for free.
WHAT IF I'M LATE?
If you are running late please call ahead of time. If you are not checked in and are more than 5 minutes late your bike may be given away.
