BIKE2THEBEAT TERMS AND CONDITIONS

By utilizing any of HJS, Indoor Cycling, Inc., DBA Bike2thebeat's services, you agree to be bound by the following terms and conditions (“Terms and Conditions”). In the event of any conflict between these Terms and Conditions and any applicable written agreement between You and Bike2thebeat, the written agreement shall prevail.

  • Eligibility

You must be at least 13 years old and 4’ 9” or taller to participate in our classes or use our Services. If you are under 18 years old, a parent or legal guardian must attend class with you and provide their written consent in a form satisfactory to Bike2thebeat, including but not limited to execution of the Liability Waiver on behalf of themselves and their minor.

  • Studio Rules and Etiquette
  • Please arrive at least 15 minutes before class start time to allow for check-in, bike set up, bathroom use, shoe rental, and storage of personal items.
  • Proper attire and footwear are required.
  • Always respect our staff, instructors, and other members.
  • The grace period for class tardiness is 5 minutes. If you are not present once class has been in session for 5 minutes, you may lose your spot and you will not be entitled to a refund.
  • Class is NOT a time to be on your phone, especially when the lights are out. We love in-class videos and photos and do not want to take this privilege away. Taking a video or photo when the lights are on during class is acceptable. If the lights are low, please make sure your phone light is off.
  • Entering and exiting the spin room during class is extremely disruptive and could be a safety issue. We understand that emergencies happen, but if you cannot commit to the full time and duration of the class, please do not book it. A reminder: if you choose to exit the room, it is always better to do so when the lights are on, not when they are off and please use the back door.
  • Memberships and Credits and Expirations/Terminations

Credits, Credit packs, and Memberships do expire on their own terms. Please make sure you understand the expiration date of any package before you purchase. Expirations are listed in the item description and in the contract you sign when purchasing a new membership or package. Regular Memberships are recurring memberships that do not expire. However, Bike2thebeat may offer special memberships from time to time that may have an expiration date such as discounted memberships offered on promotion or for a special group such as students, teachers, and veterans.

Membership terminations need to provide 30 days’ advance notice prior to the next billing period. No refunds will be issued for partial months or unused sessions. By way of example, if your Membership is due to renew on July 10th, in order not to be billed for the July 10th cycle, you must provide written notice of cancellation prior to June 10th. If you provide less than 30 days’ written notice, you agree that you will be billed for the next cycle.

  • Refunds/ Late Cancellation/No Show/ Policies
  • No refunds are available except on unworn and unwashed merchandise within 7 days of purchase. Please contact management at info@bike2thebeatstudios.com if you believe you have a special circumstance.
  • You may cancel your booking up to 12 hours before the scheduled class. You agree to perform the cancellation online using the web or Bike2thebeat app. Any cancellations within 12 hours of scheduled class time will incur a $12 fee. You may not email or call to cancel.
  • Reservation Windows

The Bike2thebeat booking window opens at 4pm on Sunday.

  • Credit Card Disputes

If you have a credit card dispute, before filing a claim with your credit card company, you agree to contact Bike2thebeat to discuss and see if there is a resolution, including but not limited Bike2thebeat refunding you. If you file a claim with your credit card company before seeking resolution with Bike2thebeat , Bike2thebeat reserves the right to charge you for any claim dispute or claim processing fees charged to Bike2thebeat by any bank.

  • Reporting a Problem

If you hear or see of any kind of problem with the Bike2thebeat service or facilities, please report it to Bike2thebeat management immediately.

  • Personal Items

Bike2thebeat is not responsible for your lost, stolen or missing personal items. We make a limited number of lockers available to store personal items. The lockers are equipped with a locking mechanism. Do not leave anything of significant personal value in the lockers. If you leave personal items in public areas, you do so at your own risk.

  • Lost and Found

Bike2thebeat has limited space and any items left at Bike2thebeat will be held for a maximum of 7 days. If not claimed within that time limit, Bike2thebeat reserves the right to dispose of the item(s). 

  • Ear Plugs

Ear plugs for ear protection are made available for every class at the front desk. We encourage use of ear plugs.

  • Bathroom Items

Bike2thebeat stocks items in the bathrooms for use while at Bike2thebeat. These items are not “freebies” for customers to take home with them. Please be respectful when utilizing the needed amounts of these items and please do not take any unused items home. Bike2thebeat launders towels every week and they remain the property of Bike2thebeat, used or unused.

  • Filming and Social Media

Bike2thebeat may filming classes for use with social media, and other video/digital platforms and uses. Additionally, we may take photographs before, during and after class for the promotion of the Bike2thebeat business and other purposes. Please know by participating in class that you may be included in video or photographic content.